Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 14jl ("14jl," "we," "us," or "our") collects, uses, stores, discloses, and protects personal information about individuals ("you" or "User") who access or use the 14jl website at https://14jl.net and all associated services, features, and content (collectively, the "Platform").

14jl is committed to protecting the privacy and security of your personal data. We process personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and other applicable data protection legislation.

By registering an account, accessing the Platform, or otherwise providing your personal information to 14jl, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

2. Data We Collect

14jl collects personal information through various means, including directly from you during registration and account use, automatically through your interaction with the Platform, and from third-party sources where permitted by law. The categories of personal data we collect include:

2.1 Identity & Contact Information

• Full legal name, date of birth, and gender
• Residential address, city, and province (including Metro Manila, Cebu, Davao, and other Philippine regions)
• Mobile number and email address
• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's license) submitted during KYC verification

2.2 Financial Information

• Payment method details, including GCash mobile number, PayMaya account, and bank account information (BPI, BDO, Metrobank)
• Transaction history, including deposits, withdrawals, and wager records
• Source of funds documentation where required for anti-money laundering compliance

2.3 Technical & Usage Data

• IP address, device type, operating system, and browser type
• Login timestamps, session duration, and pages visited on the Platform
• Game activity logs, including games played, wagers placed, and outcomes
• Geolocation data (country and region level) to verify eligibility

2.4 Communications Data

• Records of communications between you and 14jl support staff, including live chat transcripts and email correspondence
• Survey responses, feedback submissions, and promotional opt-in records

3. How We Use Your Data

14jl uses your personal data for the following purposes:

• Account Management: To create, verify, and maintain your 14jl account, including identity verification and KYC compliance.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the Platform.
• Legal & Regulatory Compliance: To comply with anti-money laundering (AML) obligations, age verification requirements, and reporting obligations to relevant Philippine regulatory authorities.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming behavior and apply responsible gaming tools, including deposit limits and self-exclusion, where appropriate.
• Marketing & Promotions: To send you promotional offers, bonuses, and platform updates where you have provided consent. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features and performance of the 14jl Platform.

4. Legal Basis for Processing

14jl processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management and payment processing.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including AML regulations, tax reporting, and gaming regulatory requirements.
• Legitimate Interests: Processing necessary for fraud prevention, platform security, and improving our services, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing

14jl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

5.1 Service Providers

Trusted third-party vendors who assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, and customer support platforms. All service providers are bound by confidentiality agreements and are prohibited from using your data for any purpose other than providing services to 14jl.

5.2 Regulatory & Law Enforcement Authorities

Where required by applicable Philippine law, court order, or regulatory directive, 14jl may disclose personal data to government agencies, law enforcement bodies, or regulatory authorities, including the Anti-Money Laundering Council (AMLC) and relevant gaming regulators.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 14jl's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

6. Cookies & Tracking Technologies

14jl uses cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Performance Cookies: Used to collect anonymized data about how users interact with the Platform, helping us identify and fix performance issues.
• Functional Cookies: Used to remember your preferences, such as language settings and display options.
• Marketing Cookies: Used to deliver relevant promotional content and track the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 14jl Platform.

7. Data Retention

14jl retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• KYC verification documents are retained for the duration of your account and for five (5) years thereafter.
• Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter as evidence of prior consent.
• Customer support communications are retained for three (3) years from the date of the interaction.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 14jl's data disposal procedures.

8. Data Security

14jl implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 14jl Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While 14jl takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying 14jl immediately if you suspect unauthorized access to your account.

9. Your Rights

Under the Philippine Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by 14jl:

• Right to Access: You may request a copy of the personal data 14jl holds about you.
• Right to Correction: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact the 14jl Data Protection Officer via live chat or by email at [email protected]. We will respond to all verified requests within thirty (30) days.

10. Children's Privacy

The 14jl Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. 14jl does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the 14jl Platform, please contact our support team immediately so that we can investigate and take appropriate action.

11. International Data Transfers

Some of 14jl's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, 14jl ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with the requirements of the Philippine Data Privacy Act.

12. Third-Party Links

The 14jl Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the 14jl Platform. 14jl is not responsible for the privacy practices of any third-party websites and encourages you to review the privacy policies of any external sites you visit.

13. Changes to This Policy

14jl reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered users via email or in-platform notification at least 7 days before the changes take effect. The "Last updated" date at the top of this Policy will be revised accordingly. Your continued use of the Platform following any amendment constitutes your acceptance of the revised Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 14jl handles your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 through your account dashboard

We are committed to resolving all privacy-related inquiries promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.